Alumni Corner: Navin Sarma (Cohort 11)

A photograph from QUEST alum Navin Sarma’s website, http://navinsarmaphotography.com.

Students can be feel a lot of pressure to know exactly what they want to do in the future or what they want to pursue as their career. However, most professionals tend to switch jobs fairly often, with good reason. Whether it’s because they have found a position that better fits their background, are pursuing a diverse set of skills, or are simply switching to a career that fits better for them, professionals tend to switch companies every 2 to 3 years. QUEST professionals are no different, as is the case with Navin Sarma from Cohort 11.

Now a project manager at Google, Navin has a wide range of experiences under his belt. After obtaining a bachelor’s degree in Information Systems from the Robert H. School of Business, Navin became a Business and IT consultant for PwC. “I had no real plans to become a consultant out of college.” When asked what drew him to the firm, he said that his decision to join PwC was “based more-so on practical need to get a good paying job at a reputable firm” and that “there was a huge market for consultants in the IT audit space.”

Although Navin did not have a ‘dream job’ as a student, he did enjoy the cross-functional nature of QUEST and wanted to pursue a career where he could work with a wide range of professionals. “The good thing about consulting is that it is project-based like QUEST and can involve people from all walks of life. From that perspective, consulting was a great profession for me.” However, Navin wanted to eventually become more technical, as well as “weave some personal interests (photography) into [his] position.” Because of his passion for photography, Navin founded his company, Navin Sarma Photography, in 2006. “It quickly became an outlet for me, cultivating artistic ambitions I never knew I had. As I got more into photography, I considered it more seriously to become my full-time job. For a few years, I was regularly teaching photography, presenting at shows, and selling my work to move towards photography as being my full-time gig.”

One of Navin’s landscape photographs from his website, http://navinsarmaphotography.com.

The prospect of turning his passion into his primary source of income was appealing, but Navin found that he would have to make concessions. “My ideal set up would be that I would independently shoot a given subject, edit to my own personal taste, and display the work for sale for those who aligned with my vision. Often times, this worked, but it was not enough to create a steady stream of income.” Navin enjoyed teaching, but found that he would have to teach much more often to support himself if it were his main source of income. He also mentioned that when income is in play, he would “capture more commercially viable photographic subjects or edit in more ‘popular’ ways vs. [his] own tastes.” Because of these reasons, Navin decided to keep photography “pure and just for [his] enjoyment.” “I shoot for myself, and if people like my images they purchase them. Win win.”

After quickly gaining a wide range of IT audit and consulting skills during his 4 years with PwC, Navin spent 5 years with Booz Allen Hamilton as a program manager while continuing to pursue his photography company. He then moved up to become a director in management consulting with a government consulting company, Management Strategies. Not too soon after, Navin became a client executive for Hewlett Packard, where he was the point of contact for government agency CIOs and head of strategic sales solutions. When asked what the main reasons he would join another company were, he said, “The most important would be the opportunity itself and the nature of the problem set. If I am jazzed about it, it would get me interested. Beyond that, team culture, location/travel, and benefits are important, but being totally enthusiastic about the gig would be key.”

Navin is now a product manager at Google and says that it is close to his ideal profession at the moment as it weaves together his passion and his interests. “I took my experience as a management consultant and career strategist and photographer and am now a Product Manager at Google driving computational photography research and production.” Navin still has his photography company, but it is “totally self-guided and independent of the desire to make income.” His current position is a great fit for him since he “[loves] the business and impact that photography and imaging has on the world,” and that he is “responsible for bringing cutting-edge, nascent tech to market in a way that scales globally.”

When asked what advice he would give the QUEST community, Navin said, “Don’t hesitate to try something new, personally or professionally, especially if it stretches you out of your comfort zone. Then after you have done this new thing, take some time to think back on your experience and how you feel about it.” He mentioned that new experiences can be risky, since there’s always the opportunity cost of what else you could have been doing, but that “every step in your career will teach you something – how to deal with conflict, how to rise from your own poor performance, and how to operate in different work environments. Consciously and subconsciously, these experiences shape you and will lead you into being well-rounded, experienced, and ready to tackle what’s next.”

Where Are They Now? QUEST Couple Reflects On Working in Netherlands

Jessica and Erick Alves de Sa of Cohort 16 met through QUEST and just returned to the DMV after living in the Netherlands for almost five years.

Jess and Erick met during their sophomore year at QUEST Camp when they were assigned to the same 190H team. They started dating about a year and a half later and have been together for about ten years. 

Erick worked for ExxonMobil after graduating with a degree in mechanical engineering. Since his parents are from Brazil, Erick had always been interested in working internationally. He expressed this during his on-campus interview for an internship with ExxonMobil during his junior year. He was placed into the Global Project Management organization. Once he accepted a position after graduation, it was only a matter of time before he went abroad for a project.

Since beginning at ExxonMobil, Erick had worked on the early-stage case selection for an expansion of a refinery in Rotterdam, Netherlands, one of the largest ports in Europe. When the project was green-lit, he decided to follow the project as part of the Project Management Team, prompting him and Jess to move to the Netherlands.

Jess studied bioengineering at UMD and worked for IBM after graduation. After moving, she worked in data engineering for Cool Blue, the second-largest e-commerce company in the Netherlands. While working in Rotterdam, Jess had to adjust to differences in the professional norms. 

“The Dutch are very honest, and they’re very comfortable giving and receiving feedback,” Jess said, explaining the difference between how managers communicate in the U.S. compared to the Netherlands. “Here, if you asked your boss ‘Hey, how am I doing?’ and you weren’t doing a great job, they may say, ‘I mean, you’re doing well. Things are going good. Maybe keep focusing on improving this.’ In the Netherlands, they would say, ‘You’re not meeting my expectations right now, and I think you need to spend more time working on this. We’re gonna have a review in 3 months and we’ll get back to it.’”

Although this required a change in perspective, Jess appreciated this communication style. “It’s very different, but once you get used to working that way, you always know where you stand and you get really comfortable receiving and giving feedback. It took a while to adjust to, but I’m really appreciative now because I was able to grow a lot. I now know that feedback is a gift someone wants to give you.” 

Erick and Jess enjoyed being immersed in the culture of the Netherlands. Erick said, “You can get around everywhere by cycling. The Dutch are some of the best cyclists in the world. As soon as you can stand on two feet, they put two wheels under you. It’s not a very sedentary culture. Everyone is moving around and outdoors.” Jess gained new perspective from the simplicity of the Dutch lifestyle. “They’re not interested in big houses, clothes, or cars, and they’re super happy.”

While in Rotterdam, Erick and Jess not only learned about Dutch culture, but also enjoyed becoming friends with coworkers from other countries. “Making friends with the Dutch could be difficult because it’s a small country. They have tight-knit friend groups, they’re close to their families,” Erick said. “We made really close friendships with coworkers who were also on expat assignments. That was kind of like our little family, and we made sure that we celebrated Thanksgiving every year. A small turkey was $100 there.”

After Erick’s project ended, they decided to backpack in South America for four months before returning to the U.S. They visited Erick’s family in Brazil, and additionally traveled to Chile, Argentina, and Colombia. Taking this time to travel gave them an opportunity to reflect on their time in the Netherlands and re-energize before searching for new jobs.

“Now we’re back, and I’m pumped to start working again,” Jess said. “I think you need some of that detox time to get some perspective. I think of some of the things I was worried about at work 8 months ago, and they’re so irrelevant now. Stepping out of it and seeing other people’s lives and other types of day-to-day schedules, you realize there’s so much you’re worried about that does not matter at all.”

Erick believes his experience in Rotterdam will influence his priorities when searching for a new career path. “As we’re looking for our next career moves, I’ve got exposure to the work-life balance in the Netherlands. They’re holistic human beings, compared to American counterparts who think of their worth as tied to performance at work. In the Netherlands, that’s just one aspect of your life.” In his job search, he’s interested in finding a company that “values [me] as a human being as opposed to a piece of a big corporate puzzle.”

Jess agrees that finding a company with an ideal work-life balance will be important to her, as well as a culture of communication similar to what she experienced in the Netherlands. “I don’t think I could go back to sugar-coating everything,” she said.

For all QUEST students, whether or not you’re interested in working abroad, Erick suggests to never limit yourself. “Don’t have that preconception of putting yourself into a box. If you ever ask yourself at the end of the day ‘Why am I doing this?’ and if what you’re doing really isn’t of interest to you, don’t hold back. Make a change, take time off. Take care of yourself, work is not the #1.”

Jess suggests that QUEST students keep an open mind about living abroad. “Realize we have one way of life here and that’s wonderful, but there are plenty of other ways of life that are also wonderful,” she said. “People aren’t that different. People’s lives all around the world at the superficial layer can be different, but at the end of the day, everyone has the same things they’re looking for.”

Considering their overall experience in Rotterdam, Erick reflected, “5 years changes anybody regardless of where you are. We’re indebted to the experience of living abroad. You take a piece of where you’ve lived with you all around.”

Alumni Corner: News from Across the Pond with Chris Coraggio

For this month’s edition of the Alumni Corner, QUESTPress is featuring Chris Coraggio of Cohort 16! Chris is currently attending IESE Business School in Barcelona where he plans to earn an MBA.

After graduating from the Robert H. Smith School of Business, Chris was recruited by Teach for America to become a middle school math teacher, which provided him the opportunity to have a real impact on people. Although his career was fulfilling, Chris realized that his true passion was for sustainability and fighting climate change. So, he decided to pursue an MBA to keep his career and career path moving forward.

So why IESE?

It took Chris a lot of research and many applications to both US and international graduate schools to realize that he wanted a global career that could also potentially allow him to consult and/or volunteer for Teach for All – Teach for America’s Global Organization. He then realized that IESE was the best fit for him – not only is his class comprised of over 60 nationalities, but also the network is the most global in the world! In addition to diversity, IESE has a stellar MBA program and a unique Business-Spanish program that will train him to receive a Dual-Language MBA.

Chris (third from left) at dinner with IESE friends in Barcelona

So far, Chris has absolutely loved his first month in Barcelona! While he said moving to a completely new country has been a struggle, his ability to bond with the IESE diverse community has helped Barcelona to feel more and more like home. “The community is incredibly supportive, collaborative, generous, fun and talented.” While abroad, Chris has found time to not only explore Spain, but also to travel to a ton of new countries! He has absolutely loved the city and people of Barcelona – he says that both the art (Gaudi!) and culture are amazing. “People here value their personal life more than their career, so there are lots of holidays and less working hours. I appreciate the slower but higher quality of life here, although it can sometimes be challenging!” To me, that sounds amazing! I already want to retire and I have yet to start working!

Chris’ first day of school is this month – let’s wish him luck! If you ever have any questions about attending an MBA program, participating in a program abroad, working for Teach for America, or just want some travel tips, please reach out to Chris at chris.coraggio@gmail.com! He would be more than happy to talk with any QUESTees.

The QUEST to Appian World

Catching up with QUEST alumni is always an interesting opportunity. Learning more about the path they’ve followed since they were in the same shoes as us current students is incredibly valuable, as they provide clear examples of what might be possible in the future. I was able to catch up with Andrew Jones from Q26 this month, who studied aerospace engineering at UMD and graduated last May. He was also the lead for QUESTPress during his time in the program. He now works at Appian and is approaching his one year anniversary at the company!

Andrew recently took part in the second annual professional services hackathon at Appian. Teams from around the world had the chance to participate and were tasked with creating an app (on the Appian platform) in a 21-hour time span that aligns with the Appian Guarantee. The Appian Guarantee states that anyone can gain knowledge of the Appian platform in 2 weeks and develop their first app in 8 weeks. Andrew and his team were able to come up with an application that allowed users to create their own ways of viewing any data they might have stored or access to. When asked about his experience, Andrew said, “21 hours, in reality, is not that much time, so our team basically used every second of those 21 hours to build our application.” Andrew’s team won the grand prize at the hackathon, which was an all expenses paid trip to the Appian World Conference in San Diego.


QUEST alums Ilan (Q22), Andrew (Q26), and Savannah (Q19), also known as team “The QUEST to Appian World”

Andrew’s time with QUEST has had a great impact on him. Interestingly, his hackathon team was an all QUEST-team, as Ilan Gold (Q22) actually reached out to him to ask if he would be interested in teaming up with him and Savannah Vogel (Q19). They even named their team “The QUEST to Appian World.” It’s pretty easy to see why this team was able to work so cohesively to win the grand prize! Andrew also cites how QUEST helped him integrate more easily into the work culture at Appian, saying, “Appian is such an agile-focused company, as we pretty much apply it to all of the projects we work on. Learning about agile in 190H and applying it in 490H definitely helped with the transition to the workforce, as I (as well as anyone else here who was in QUEST) already had a relatively strong foundation in agile.”

Andrew loves working with Appian as an associate consultant within their professional services department. In this role, he delivers business applications to streamline clients’ business needs and processes, allowing him to learn about multiple industries and their processes in a relatively short amount of time. He says the caliber of people working at Appian is amazing. Everyone is really smart and driven, each with their own unique backgrounds, and he really enjoys working with them on projects and interacting with them at the office on a day-to-day basis.

All in all, it’s pretty incredible to hear how well Andrew’s doing with Appian, and his story serves as a testament to how QUEST helps students develop personally and professionally, while also making sure they win trips to San Diego! Congrats to Andrew and his teammates!

Ice Cream, Spice, and Everything Nice: Ori Zohar, Q12

There is a certain comfort in planning, in mapping out your future in exquisite detail. However, it is impossible for such a plan to account for the surprises of reality, to incorporate the arbitrary procession of events and unexpected opportunities that lead to success in the most unique of places. Ori Zohar of Cohort 12 can attest to this. He graduated from UMD in 2007 with a degree in marketing and moved to New York to work at big advertising agencies. Zohar worked in account management, business development, and strategy to get a well-rounded experience in the industry. After several experiences with startup operations, he co-founded Burlap and Barrel, a company which sources and sells international spices, in early 2018. I had the opportunity to talk with him about Burlap and Barrel, as well as his other endeavors.

Ori Zohar (bottom right) joined our QUEST to Silicon Valley Welcome Brunch this past March!
Spices offered by Burlap and Barrel, available on the store site.

What inspired you to start Burlap & Barrel? How did you navigate this very specific industry to build up the company?

Ethan and I have been friends for over 10 years, and Burlap & Barrel is our second business together. We always wanted to find an opportunity to work together again, and the timing was just right. Our skills complement each other’s: Ethan’s specialty is creating something from nothing – aka the subject matter expert. My specialty is building the structures and systems that enable that “something” to grow – aka the operator.

Ethan had previously been an international aid worker in Afghanistan and Jordan, and while he was living abroad, he would bring back a few pounds of spices from a few local spice farmers. I had been helping to get the business off the ground, but my previous startup was in the process of going through a rocky acquisition, so I wasn’t free to join quite yet. After taking a few months to wrap things up and a few months to recover, I joined full time.

It’s been really interesting to navigate this industry. As outsiders, we have a fresh perspective, but there’s so much that we’re still learning. Through lots of conversations with people in the industry, we got a handle on things like which certifications are important, how much margin grocery stores expect, and how to convince chefs, food makers, and home cooks to upgrade their spices. 

Our partnership is the most important part of the company. We try to be thoughtful in how to grow in an intentional, bootstrapped way – and constantly check in with each other to see if we’re on the right path.

What other startup endeavors have you been involved in? Which is/has been your favorite?

As an undergraduate, I had a cap and gown business. Since you weren’t allowed to rent your regalia, graduating students were forced to buy expensive caps and gowns that they would only wear once. I offered graduates $20, then sent the robes to the dry cleaners, and stored them until the next year, when I would sell it back to the next class for $50. It was a good first lesson in entrepreneurship.

Flavor: Red Corridor

Later, in 2010, Ethan and I started our activist ice cart business, Guerilla Ice Cream, where we sold ice cream flavors inspired by political movements and revolutions. We ran it for a summer and learned a lot about what it takes to run a food business.

A couple of years later, I connected with a few investors and started Sindeo, a mortgage startup that provided a transparent, unbiased, high-tech way to get a home loan. We raised $32 million and grew to over 100 employees before our Series C fundraise fell apart and we had to sell the company quickly. You can read more about that here.

Entrepreneurship is a muscle – the more you exercise it, the stronger you get. Each business helped me develop skills and gain knowledge critical to running Burlap & Barrel. Burlap & Barrel is a profitable, bootstrapped business – which makes it my favorite so far.

What does a typical day look like for you?

Ethan and I work remotely – he’s in New York and I’m in San Francisco, so we try to check in at least once a day by phone and are constantly chatting on WhatsApp. Most days, I have 1-2 sales meetings with chefs, grocery stores, or food makers. In between those meetings, I’m updating our site, responding to customer emails and chats, drafting our next newsletter, reaching out to new suppliers like packaging providers, and reviewing our sales performance to see what’s moving and forecasting the next few months.

If you could give two pieces of advice to current QUEST students, what would you say?

On any given day, there are may be 20 things that need to be done, but I only have time for three. As a QUEST student, you get to practice this type of prioritization on a regular basis (or maybe you’re one of those “I just do everything and sleep two hours a night” people – in which case, you especially need to practice prioritization. Get those eight hours.) Pay attention to how well you prioritize, when you get it wrong, and how you can improve. It’s one of the most critical skills for an entrepreneur.

Entrepreneurship is all about decision making with limited information. There are some data to support quantitative decision making, but understanding the qualitative, like putting yourself through the customer experience, getting feedback from early adopters, and quickly iterating on your business model, is a virtuous path. QUEST introduced me to the concept of fast decision making with limited information and that experience directly translated to the real world. Hone it, and it’ll support you throughout your career.

Thanks Ori for all of your insight, and best of luck with Burlap & Barrel!

Her QUEST since QUEST: Alumna Spotlight on Amanda Nachman

With the variety of interests and majors represented in QUEST, alumni career paths go in an endless number of directions. After graduation, QUESTees have a wide range of possibilities. However, it can be daunting to find a career that’s truly right for them. Amanda Nachman (Q12) helps young professionals across the country achieve a career that aligns with their passions through her podcast: Find Your Passion Career.

Amanda is the Publisher of College Magazine, a publication she founded at UMD during her senior year. She was inspired to pursue her idea after working on a QUEST project with ExxonMobil. Helping them create brand loyalty among the 18 to 24 year old market for their On the Run convenience stores taught her about the importance of this age group as a target market. “I knew that students would benefit from a guide on how to be successful in college,” she says. “Getting the opportunity to work with a brand like ExxonMobil with QUEST made me realize that on the other side of it, advertisers would be very interested in reaching the 18 to 24 year old market.”

After this experience, she founded College Magazine with support from the Dingman Center for Entrepreneurship. She developed a minimal viable product and printed 5,000 copies of her first magazine. She printed this amount based on the number of advertisements she was able to sell and distributed the magazine across UMD’s campus. Since then, College Magazine has expanded to reach 9 million readers nationwide.

Amanda recently started a podcast, Find Your Passion Career, where she interviews career experts and professionals who are working in their passion career. Over the years, she has worked with hundreds of students through College Magazine. Through communicating with students about their goals after college, Amanda found that there is a lot of fear and pressure surrounding the career journey. The goal of her podcast is to help emerging professionals strategize a path toward a career they enjoy. Amanda says, “You work 40 hours a week, shouldn’t you be doing something that you love?”

For Amanda, the transition into creating podcasts and giving talks has been another step in her own passion career. “I love making this magazine, but I also want to be connecting with students and young professionals directly. Find Your Passion Career became that new outlet where I could connect with them through the podcast and through speaking events,” she says.

Amanda says the first step QUEST students should take when considering their passion career is to identify their interests and passions. “Ask yourself: when’s the last time you took a half-hour to yourself without your phone to ask yourself what it is that you love? What makes you light up inside? What drives you? What’s something you could do for hours on end? Write it down.”

Then Amanda says students should match their skills and preferences to their interests. “Think about your strengths. Think about your values, the principles you live your life by, the kind of work-life experience you want to have, the lifestyle you want to lead, and then start researching what’s out there that connects to your passion.” Finally, students should utilize their network, reaching out to professors and advisors. “Taking that time to explore those opportunities is going to really open up the possibilities of what you can be doing after graduation,” Amanda says.

Students can benefit from listening to Amanda’s podcast by learning from the experiences of the people she interviews. In the stories of how they arrived at their passion careers, none of them had a linear path, but they each pivoted and followed their passions. “The reason I created this podcast is I hope that it’s inspiring and it’s easy to listen to just one of the stories,” Amanda says. “Listen to one of these individuals who have lived their passion career and hear from them what it took. Know that you can do it too. A lot of times it’s just listening to yourself and your heart.”
You can listen to Find Your Passion Career on iTunes and Spotify!

Her QUEST Since QUEST: Alumna Spotlight on Jenna Beglin

QUEST has numerous alumni spread across the world, working in extremely interesting fields and industries. One such alum is Jenna Beglin (Cohen), who is the Senior Manager at the Design & Innovation team at Samsung. Jenna was able to provide me with some insight on what she does at Samsung and what has led her there. 

At UMD, Jenna was a member of Cohort 15 of QUEST. Upon graduation from UMD, Jenna started in technology strategy consulting at Accenture, got her MBA from Cornell, worked at a brand and innovation consulting agency called Sterling Brands (an Omnicom agency), and then transitioned to Samsung. 

At Samsung, Jenna’s team has a multitude of responsibilities. Her team develops the pipeline of innovation ideas for Samsung’s services group, usually including software and mobile phone apps. She helps design these concepts, prove the business case, manage the prototype build and test the concepts with consumers. She also conducts other primary consumer research to inform product growth and go-to-market strategy. Currently, Jenna works with Samsung’s software products, like Samsung Health, Samsung Pay, Bixby Voice, and Bixby Vision. She conducts consumer insights for these products to inform product road maps and growth strategies.

When talking about other products she’s worked on, Jenna says, “In my past life at Sterling, I conducted consumer insights work to inform the branding and design of a new “Keurig for Cocktails” called DrinkWorks – a collaboration between Anheuser Busch and Keurig.” She’s also developed a brand architecture to inform innovation and branding for Pepperidge Farm. 

When asked about her time at QUEST, Jenna says it impacted her in many ways. She says, “QUEST taught me how to think in a structured way, how to problem solve, and how to manage clients and stakeholders – important skills in ANY industry.”  Her favorite part of the QUEST experience was how  “QUEST, especially Dr. Suarez’s lectures, made me feel like I could and want to change the world.” Dr. Suarez was the director of QUEST for her first two years in the program. He taught Jenna her capstone class, and she considers him to be one of the most inspirational people she has ever learned from. 

Jenna recently got dual citizenship (US & Spain) and is hoping to move to the EU soon. She also got married three months ago. Congratulations are definitely in order and it’s definitely inspiring to be able to trace a path of a QUEST alum from where many of our students are right now to the juncture of life Jenna’s at currently. Kudos to her for having found her niche in an industry and position that sounds extremely interesting and rewarding. We look forward to staying in touch!

Alumna Eden (Kroeger) Burks becomes an official UMD Hall of Famer

Cohort 3 alumna Eden (Kroeger) Burks was inducted into the University of Maryland’s Athletics Hall of Fame on November 2, 2018. While in town to celebrate her amazing accomplishment, Eden was able to attend the women’s volleyball team game and meet current players and other newly inducted HOFers.

Mrs. Burks played for the university from 1994-1997 and was able to experience QUEST when it was still a new program around campus. I had the opportunity to chat with her to learn a little bit about her experiences with volleyball, QUEST, and UMD overall.

Eden grew up in Colorado and faced a major decision when it came time to commit to a university. After being recruited by a variety of teams, she fell in love with many aspects of UMD. “Aside from the coaching staff and team here, I immediately knew I wanted to be in the business school and especially took a great interest in QUEST.” She was seeking a challenging educational environment and was naturally drawn to the new interdisciplinary program that, at the time, was offered to only business and engineering students.

One of the biggest takeaways she felt that she gained from her time in QUEST was the value in understanding the different ways people think. “When I graduated, I immediately found the need to understand the minds of people like engineers. Thanks to QUEST, I was exposed to working on a team with them every day.” We never know what type of people we will encounter on a day-to-day basis, so understanding the value of diverse perspectives is crucial.

Eden found that teamwork was relevant in everything she was involved in on campus. Between volleyball and QUEST projects, she constantly was collaborating with those around her to “win.” However, she made it a point to mention a specific aspect of teamwork she valued the most when asked about any advice she would give to current students.

“You’re not going to remember your exact grade, but you’re going to remember the fun times and the craziness around it.” She distinctly remembered making goofy videos for QUEST presentations above everything else, and those college memories are some of her favorites.

Eden truly made the QUEST community proud with such a career milestone! Congratulations again!

 

 

Alumna Spotlight: Rou Tzamaras (Q26)

With the variety of majors represented in QUEST, it is impressive to see how experiences gained in QUEST provide a clear advantage when it comes to full-time positions across all disciplines. I had the opportunity to speak with recent Clark School graduate Rou Tzamaras of Cohort 26 about her work at Stanley Black & Decker. 

What do you do at Stanley Black & Decker?

My position at Stanley Black & Decker (SBD) is a bit of a mouthful. To start, I am a mechanical engineer in the SBD Leadership program, a rotational program for high potential new hires, and I am currently in my first rotation in the Power Tools and Engineering (PTE) group. Within that group, I am on the Dewalt expansion team on a subteam specializing in lighting. Currently, I am working on designing a heatsink to ensure that our light can handle the thermal load from the LED and a spring that can hold our handle in place regardless of any added battery weight.

What is the most rewarding part of your job? 

The most rewarding part of my job from an engineering standpoint is knowing that something I spend time doing calculations on and working hard to iterate and prototype will be a functional part of our product and be in every unit that gets produced and sold. My current project volume is about 32,000 units, meaning that every unit will work thermally because of a heatsink I designed. In my mind, I more or less touched every single one, and I find that very fascinating to think about.

From a personal standpoint, SBD has many community service initiatives, and I have been able to join the Community Involvement community within the leadership program. Knowing that my company cares about being present in the community and donating products, money, and time to help people makes me feel good about my choice to work here.

What’s something that surprised you when starting out in the workplace?

The thing that surprised me the most when I started working was how little I actually know about how life works. For real, learn about benefits, investments, the stock market, 401ks, loans, how to buy a car, etc. as much as you can before you find yourself faced with these things. Another thing that surprised me is how lax many of my peers are about saving money. Don’t wait to set up your 401k! And look for companies that do 401k matching. Seriously, you won’t regret it!

What is your favorite memory of QUEST?

My favorite memory of QUEST is most definitely my 490H capstone team and when we went to Missouri with Dr. Armstrong to visit our project site. Dr. Armstrong is one of my favorite professors ever, and my 490H team got along extremely well so it is was fun to go on plant tours of Orbital ATK with them and figure out how to frame our project. A few other great memories are doing the mannequin challenge in Dr. Suarez’s class, Max Samuels playing his Ukulele in 390H, and Dr. Bailey’s bowties.

How has QUEST made a difference in your career as an engineer?

QUEST has made a difference for me by influencing how I approach problem-solving by pushing me to think more deeply about the best solution. My job is design, and design inherently requires problem-solving as ideas are formed into prototypes, prototypes are tested, and we push toward production. I understand the business and marketing side of our products more than the average engineer, and I have a solid background in Lean Six Sigma processes which helps as well. Also, QUEST taught me how to work with diverse teams, which is extremely relevant in the design world.

 

Rou was also recently featured on the Tuesday Takeovers on the QUEST Instagram page (@questumd). QUEST students are truly unparalleled in their unique experiences in the program, pushed to excel beyond expectations, and go on to make waves in the workplace just as Rou is at SBD!

 

QUEST Student and Alumna Team up after Capstone

Creating a successful startup is no easy task, yet there are several QUEST alumni who have been able to solve problems they are passionate about by creating their own company. A couple examples include Kanchan Singh (Q17), who started a cat café in D.C. called Crumbs and Whiskers, Sahil Rahman (Q17), who co-founded Rasa, an Indian restaurant, and Allan Nicholas (Q20), who created a startup called Sweet Buds that sells scented earring backs that release perfume throughout the day. This article, however, will follow the story of Kajal Pancholi (Q7) and how her aerospace and systems engineering firm, Avatar Technologies, grew and eventually came back to QUEST.

Kajal Pancholi has stayed connected with QUEST even after her graduation. She had sponsored several QUEST Capstone projects through her previous employer, Millennium Engineering and Integration Company, but this time she decided to reach out to partner with QUEST so a team of 490H students could help Avatar Technologies become an ISO 9001 registered company. Kajal said she needed “bright, hardworking, and innovative individuals to augment [her] team and develop tailored quality management tools & techniques for the company’s operations,” and she believed it would be a perfect project for QUEST. Students Dennis Chen, Taylor Joyce, Julia Roh, and Devin Rosen from cohort 27 came together to implement an ISO 9001-compliant Quality Management System so that Avatar Technologies could gain a competitive advantage in its field.

One student on the team, Devin Rosen, really enjoyed working with Avatar Technologies during his time in 490H and consequently returned to Avatar for a summer internship. Devin learned many aspects of technology entrepreneurship and enjoyed his time learning about Avatar with his team and wanted to be able to continue helping Kajal make an impact by getting Avatar Technologies an ISO-9001 certificate. Devin said that there were several differences between working with his team and working with Kajal over the summer, and mentioned that “the biggest difference was going from a group project to an individual endeavor [he] could turn into [his] own.” He also said that he had to absorb a lot more information about the company and about ISO-9001 since his teammates weren’t there to bounce ideas off of over the summer, but that Kajal was a great help in guiding him and teaching him the ins and outs of the Avatar business.

Kajal and Devin represented Avatar Technologies at the QUEST Networking Event in September

Being a math major, Devin mentioned that he was able to utilize his critical thinking and problem solving skills when assessing Avatar’s regular business operations in order to optimize process interactions and design the Quality Management System itself. He wants to tell QUEST students that regardless of the project or the major, people will be appreciative of hard work. He mentioned, “QUEST students make significant impacts” in 490H, and that the class itself encourages students to ask as many questions as possible in order to filter ideas and uncover effective solutions. He also wants to emphasize that students are capable of learning more than they think. After being assigned to his 490H project, Devin said he “learned a lot about ISO-9001 quality management system and that it was nice to prove to [himself] that [he] can jump into something completely foreign, learn all about it, and come up with impactful recommendations.”

Kajal was very appreciative of the work that the team did during 490H and the work Devin did during his time at Avatar since now the quality management system is in place and that all there is left is to call an auditor to get Avatar Technologies certified. She said that there are many benefits working for a smaller scale company for the 490H project since the work students do create a very meaningful impact on a large scale. She also mentioned that “Working with the QUEST students and Devin was both professionally and personally rewarding,” since the project brought back memories of Kajal’s own QUEST experiences and she was able to “use that QUEST knowledge and lessons to be a better-engaged and more resourceful project champion for the student team.”