Congrats to the QUEST Grads, Class of 2020

You might be thinking, “Class of 2020 is over with. We’ve moved on to Class of 2021.” But let’s not forget about the elite, underdog class that is winter graduates. Okay, perhaps I am biased because I am a part of said group. But nonetheless, I wanted to take a second to shoutout the underrated Class of Winter 2020, and more specifically the incredible group of QUEST students that will be leaving the University of Maryland after this semester to pursue life outside of undergraduate school, whatever that life may be.

Neil Duggal (Cohort 31)  

Eitan Isser (Cohort 32)

Pranav Kuruba (Cohort 32)

Alec Lahr (Cohort 31)

Arianna Minas (Cohort 32)

Rohan Mishra (Cohort 32)

Lexi Paidas (Cohort 31)

Adam Sarsony (Cohort 29)

James Wang (Cohort 29)

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QUEST Student Innovates Mobility in Uganda

QUEST students go on to create incredible impact in their professional and personal lives. Some of them start early and are able to work on projects that are deeply meaningful while still at UMD. Natalie Wolfe, a Mechanical Engineering student and junior in Cohort 33, is one of them. Natalie is the Innovation Team Lead for the Engineering World Health (EWH) Chapter at UMD. The EWH Chapter at UMD is a part of a global community seeking to inspire and mobilize biomedical engineering to improve the quality of health care in vulnerable communities.

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Catching up with Cohort 3 Alumnus Noel Barrion

It’s natural to wonder what to expect when one leaves the university to join the “real world.” For this reason, it’s always interesting to catch up with QUEST alumni to see what they’re up to. I was recently able to talk to Noel Barrion from Cohort 3, who graduated from UMD in 1998 with a B.S. in Chemical Engineering. He currently works at Ultragenyx as a Director and HR Business Partner. 

Noel is originally from Silver Spring, MD. Upon graduating from UMD, he moved to San Francisco where he spent five years as a management consultant and got his Masters in Human Resources and Organizational Development in 2004. He’s worked in Human Resources in the biotech/pharmaceutical industry in San Francisco, the UK, and Switzerland over the last 15 years. Today, he’s 44 years old and still lives in San Francisco with his partner Rob.

Noel has fond memories of his time in QUEST. He has vivid memories of the experiences he had and has three favorite memories from his QUEST journey.

Orientation is the first one. Noel says, “I remember doing a ropes course and taking the MBTI personality assessment. It was my first time doing both and it was very eye-opening. The ropes course required trust, teamwork, and self-reflection and the MBTI helped explain personality types. Up to that point, my focus in academics was in chemistry, biology, and math and so learning about some of the science behind personality and behavior helped me understand myself better and how people’s personalities can be.” 

Noel told me that his second highlight was the cross-cultural course, which sounds like the equivalent of the 390H course that current QUESTees take. Noel said, “I was always fascinated with foreign cultures, partially because my parents were immigrants, and I always felt like I was caught between their culture and western ‘American’ culture. In the cross-cultural course we learned how communication, sense of individual versus group, and relationship versus task orientation can vary in different cultures especially in a business setting. These lessons were the beginning of a passion of mine as I have spent almost 5 years working abroad. Learning how to work and live abroad is an important part of my life.”

Finally, Noel loved the experience he had during his capstone project. From his perspective, “It was my first experience in paying attention to client needs, and without expertise in their business, still helping them problem solve. The critical thinking and problem solving felt in some ways quite similar to the scientific method I was learning in the lab and my chemical engineering courses. My experience with the practicum inspired me to pursue a management consulting career after graduating instead of engineering.”

Noel has had a diverse array of experiences since graduating from UMD. He first spent a few months traveling Asia before working in management consulting. During this time, he moved to San Francisco as he wanted to work more closely with clients in High Tech. He worked with clients undergoing large-scale technology changes and focused on the people side of this change, specifically in organizational change management and training. He would then decide to move on from consulting as he didn’t feel like it allowed him to learn more about the companies he worked at.   

Following this realization, he started working at Genentech. It was a very exciting time to join the company, as it was doing ground-breaking work in oncology therapies, and it had just topped Fortune Magazine’s “Great Places to Work” list. It was the perfect place for Noel at the time because his science and engineering background helped as most of his clients were scientists and engineers. It was at Genentech that he decided to move into Human Resources and also pursue an international career. He spent over 1 year in the UK and 3 years in Switzerland. While in Switzerland, he managed a group of early-in-career HR professionals and also managed a global project with 40 team members from all over the world. After returning from Switzerland, he decided to leave Genentech after over 13 years there to join a small biotech startup. It was a big change going from a company with 90,000 employees worldwide to one with 50 employees and two locations, which is why he then joined Ultragenyx as a Director, HR Business Partner. Ultragenyx is a biotech/pharma company focused on developing therapies for patients with rare diseases. 

Noel loves his current work, saying, “Working in the biotech/ pharmaceutical industry is very rewarding knowing that the people I help hire and the culture I help foster can lead to therapies that help people with terrible diseases.” A big focus for him lately has been on inclusion and diversity and so he is working with the company to see what they can do to create a culture of inclusion. Part of this is ensuring that their employee population has more balanced representation across different dimensions of diversity, such as gender, race/ ethnicity, and generations.

As for the future, Noel is looking forward to the pandemic subsiding and being able to do things with family, colleagues, and friends without having to think twice about social distancing or poor air quality.  Beyond this, he wants to explore California more. He also hasn’t traveled to South America or Australia/New Zealand yet and would like to travel there one day. 

Finally, Noel wanted me to include a big thank you to the QUEST program from him for all that he’s learned from it.

Rush Ηour: Business Frat Edition

It’s that time of year again! With everything transformed into a new, virtual normal, it’s time to start showcasing student organizations that have seriously had to pivot as a result. This article specifically will focus on… *drum roll* virtual business fraternity rush!

At the surface, it does not sound very exciting. But, the four Smith School business fraternities have had to spend countless hours on logistics to ensure a successful recruitment for organizations that are near and dear to them. There are four business fraternities at UMD: Alpha Kappa Psi, Delta Sigma Pi, Pi Sigma Epsilon, and Phi Chi Theta. All four are open to sophomores, juniors, and seniors enrolled in a four-plus-one program this semester!

From personal experience, I recall not really understanding what a business fraternity was until I joined one. This may be unsettling, but I challenge you with, do you really understand any potential experience until you actually go through with it?

For me, it became about surrounding myself with motivated peers that push me professionally and personally. Cliché, I know. But alas, this is similar to QUEST, is it not? And believe it or not, there is a distinct overlap between QUEST students and business frat members at UMD. My personal philosophy is that, if you challenge yourself to be uncomfortable among a new group and meet even just one person that you click with, that experience is a success.

If I still have you reading, I’d like to highlight some QUEST students from each business frat on why they are thankful they rushed.

Alpha Kappa Psi, Heather Bacon, Cohort 33: “I would say my favorite part is making friends that you can have fun with but also get professional help from, especially having joined as a freshman.” AKPsi is open to all majors at UMD, not just Smith majors!

Delta Sigma Pi, Molly Carroll, Cohort 32: “I joined DSP my freshman year in order to expand my network and further develop my professional skills. There are a ton of job opportunities through DSP — I was actually referred to my current job through a brother. I’ve also met some incredible people and some of my best friends through DSP.” Anyone enrolled as a business or economics major or with any business intent can rush!

Pi Sigma Epsilon, Jess Cronin, Cohort 32: “When I joined I didn’t know a lot of people in the business school so I loved that I got a group of friends that made going to class and even walking through the hallways so much more enjoyable. PSE is also open to all majors so I got to meet people that I never would have otherwise!”

Phi Chi Theta, me (Arianna Minas), Cohort 32: I echo everyone’s sentiments and can genuinely say I would not be where I am today without the experiences, advice, and memories I’ve made with the people in my business fraternity. Anyone with business intent (even a minor) can rush PCT.

All four are fantastic organizations that allow students to express themselves and grow through learning from one another. Rush each one and see for yourself wherever you like! Good luck to all those rushing!

Advaith Bantval Guides Productive Activism Through “Verse”

The Black Lives Matter movement has sparked conversations within corporations and universities about systematic racism. While these conversations serve as a starting point, how can communities grow toward productive activism in a sustainable way? This summer, Advaith Bantval (Cohort 34) participated in the Shell Makeathon to address this issue. His team’s project, Verse, won first place in the Social Impact category.

Over the course of three weeks, Advaith’s team designed and developed a prototype for their project. “We built the basic framework for a service called Verse,” Advaith said. “We weren’t expecting to win, but the competition was motivation to work on a cool project we were passionate about. The goal is to facilitate better dialogue between people of different backgrounds, primarily placing an emphasis on minority voices that may not be heard in a professional or university setting.”

Verse has three pillars: learn, serve, and engage. The Learn tab would be populated by experts and professors from the point of view of those in communities. The Serve tab shows users opportunities to support community organizations through donations or volunteering. The Engage tab allows users to interact with each other and have conversations.

The inspiration for Verse came from conversations about diversity occurring throughout UMD. “We were inspired at the time by the town halls being facilitated by university departments,” Advaith explained. The team reached out to stakeholders, such as UMD’s Vice President of Diversity and Inclusion, to gain insight into what could be drastically improved about D&I in the workplace. “This really gave us a basic grounding of what we needed to do in our service as a whole.”

Advaith believes Verse’s achievement can be attributed to incorporating the voice of the customer into the design. “I think one of the reasons why we were successful is because we didn’t dive right into the development of the product based on the first idea that came into our minds. We wanted to understand the perspectives of the people this product would be rolled out to. Before I had taken [QUEST course] 190H, I wouldn’t have thought to interview different people or send out surveys to understand the voice of the customer.”

After the successful development of Verse during the makeathon, the team plans to officially launch by the end of this semester. “We want to deploy Verse as a pilot to see how it would work in an actual setting. We want to have people populate the website to see the impact,” Advaith said. “Hopefully, we will run it through a university department, maybe a living and learning community. We’ve been meeting consistently over the last few weeks to get on track and hopefully roll it out by the end of the year.”

Visit verse.umd.edu to check out the prototype for Verse!

Hrithik Bansal Manufactures Masks in India

A global pandemic disrupting normal life obviously isn’t ideal, but Hrithik Bansal from Cohort 34 was able to use the disruption as an opportunity to make a difference. He set up a business-to-business mask manufacturing venture called All Time Protection (https://alltimeprotection.com) in India this summer. All Time Protection has supplied over 3,500 masks to businesses around New Delhi since its inception in summer of 2020. They offer 100% cotton-based fabric masks, which are sustainable thanks to their ability to withstand multiple washes and be used. They are not only good for the environment but are far more comfortable to wear than the commonly available non-woven surgical masks.

Hrithik Bansal (Cohort 34)

All of this started in May, when Hrithik had to go home to New Delhi, India during the initial coronavirus outbreak. His internship plans had fallen through, unfortunately, because of the pandemic. He decided to start this venture as a way to get some experience. Initially, the motivation for him was to start an entrepreneurial venture that would help him sharpen his skills, specifically in the real-world business environment. However, as he explained, “When I started narrowing down the niche I was going to be focusing on, i.e. masks, and the way I was going to be doing it, i.e. empowering rural women, it became more than just a business opportunity. The biggest incentive for me became the fact that the work I was doing was actually benefiting a community of society, a community which is largely underrepresented, not only in India but also all over the world.”

Given the pandemic was at a peak, and the market validation for masks was positively present, he decided to dive into the world of masks. Initially, the idea was to produce reusable masks and sell directly to consumers. However, after briefly entering the retail space, Hrithik realized it would take a significant investment of time and resources to break through the noise and compete with the pre-established name brands. He instead decided to go with a B2B model, where he would offer customized and reusable cotton masks to businesses directly. The unique value proposition is that instead of having a big manufacturing unit that would take excess amount of monetary resources to set up, his team outsourced it to small units with a handful of tailors all over the national capital region of New Delhi, India.

To actually bring this into execution, he tapped into his network and found a connection who was involved with setting up cottage industries, specifically independent women tailors working from their homes in remote areas to support their families. This gave him access to a spread out web of ‘mini-manufacturing’ plants, or ‘captive-units,’ to get masks manufactured on a per piece basis.

Some of the masks created by All Time Protection

 

There were a fair share of challenging moments. Initially, due to excess supply in the market, getting through all the noise and actually establishing a name in the market was tough. The competition was fierce as Hrithik was “competing with other industry leaders who were able to offer rock-bottom prices, with their large, independently owned manufacturing units.” Another challenge he faced was educating the customer about the masks as well as dealing with myths and misconceptions about their effectiveness, as there was a lot of misinformation circulating about them.

Hrithik has had a lot of fun being able to “learn by doing” this summer, as he’s dived into dealing with a lot of people, managing resources, and empathizing with clients. In his own words, “Realizing that what I’m doing is not only helping society by providing sustainable masks, but also empowering a community of people who may have been hit financially by the pandemic the most, gives me a sense of great pleasure and expresses my gratitude towards the hard working humans of society.”

Hrithik was able to leverage the skills he picked up in QUEST course 190H effectively. The class gave him a host of tools which proved very useful as he went about the planning of this venture. Market and financial analysis helped him gauge the market, identify the potential target demographic, and see whether it would actually be financially viable. The presentation tips also helped him a great deal in making the pitch decks of his masks for potential clients.

As for the future, Hrithik thinks this business wouldn’t be feasible for longer than a couple of months until a brand established its majority presence in the market. While there is an opportunity for All Time Protection to do that, Hrithik himself wouldn’t be as heavily involved due to his academic obligations. He’s handed over control to his associates for now. As he says, “For the future, although I don’t see myself manufacturing masks specifically, I’m always happy to keep my options open and welcome any opportunities that may come my way!”

QUESTees Dive into Leadership

In the “new normal” faced by students this semester, virtual communication has become more important than ever. A few QUESTees are tackling this issue through their leadership on the launch team for Dive Chat, a new group-messaging system that hit the App Store in August. I had the opportunity to speak with Aaliya Husain (Cohort 35), Jules Parra (Cohort 35), and Ishaan Kapur (Cohort 36) about their experience with Dive.

Dive Chat is a new student-run startup that leverages group chats through organized channel messaging and events. As one of ten launch teams at universities across the country, the Dive launch team at UMD has been hard at work building their team, hosting virtual social events, and developing a mentor program for freshmen. 

Aaliya started working with Dive when a recruiter reached out to her via LinkedIn this July. She resonated with Dive’s mission and culture, so she agreed to serve as UMD’s Launch Campus Manager for the summer. “Since Dive is a completely student-run startup, you get to see all aspects of the app: the development, the business side, and the tech side. Everyone is always willing to help with professional questions or random everyday questions,” Aaliya said.

After being messaged by the recruiter and learning that Aaliya had already joined, Jules joined the summer team as Assistant Campus Manager. Jules is interested in a career in technology and thought it would be a valuable experience to work on a startup’s launch team with other UMD students. Ishaan joined the launch team as a Recruiting Manager for similar reasons, saying he was excited when he “learned that it’s this cool new app and actually believed it could go somewhere.”

Since the app’s launch last month, UMD’s team has focused on engaging in the campus community. Aaliya said the team has been getting to know each other virtually. “What I love about our team is everyone is so nice, and I wouldn’t have met all of these people if it weren’t for Dive. We have fun socials too just to get to know each other.” Dive has also instituted a mentorship program for incoming freshmen with virtual social mixers. “It’s not just about the app, but community-building as well,” Aaliya said.

After organizing strategy for the internal teams over the summer, Jules is looking forward to keeping up with her network and maintaining the friendships she made through Dive. Ishaan is continuing his role with Dive’s recruiting this fall, and he feels excited to continue challenging his communication and teamwork skills. Aaliya decided to switch to a brand strategy role in order to learn more about brainstorming, design thinking, and content creation.

Working with Dive’s launch team has been an influential experience for these QUESTees to grow professionally. Aaliya reflected, “Everyone on the team is very active and their belief in the product is insane. Everyone has a deep-rooted belief that this is great, and that makes everyone want to work harder.”

Do you want to learn more about Dive Chat? Visit https://dive.chat/

A Virtual Hug to Cohort 35!

There’s nothing like the excitement of QUEST camp to get the semester going. It doesn’t matter if camp is at Camp Letts or at Camp Zoom, getting welcomed into the QUEST community is such a wonderful time for a new cohort. And it’s safe to say that Cohort 35 has made history with its virtual camp. Nonetheless, our favorite QUEST camp traditions were still continued along with some new activities. Despite some modifications, pilot products, skits, and improv were still fan-favorites – and Cohort 35 was even able to do a virtual escape room! 

The week before the semester began, camp lasted between 10am-1pm or 2:30pm with optional 7-8pm activities from Monday through Friday, so students had extra time to get to know each other. Lunches were arranged so that individuals with similar interests, majors, etc. were all jumbled together to have a chance to meet. Of course, the logistics were very different from other years, but the commitment to giving QUESTees a memorable experience shone through the entire week. 

Some feedback from Cohort 35 member Aaliya Husain included, “The genuine care that the QUEST community demonstrated for our cohort throughout the week was a great start to the semester and my time with QUEST. I can’t wait to get to meet everyone in person!”

This experience could not have been accomplished without compassionate educators and mentors. Regardless of Zoom fatigue, mentor Kurnal Saini (Cohort 33) mentioned that “the team building exercises Dr. Armstrong and Rachel planned were very successful in bringing the teams together.” 

“As a mentor, it was very rewarding for me to see how a new team and new cohort were able to become noticeably more comfortable around each other over the course of 5 days, despite only meeting virtually,” said mentor Grace Zhang of Cohort 31.

Lastly, mentor Gesna Aggarwal (Cohort 32) emphasized that even with its differences, camp went very smoothly. Special shoutout to Gesna because she was on my 190H team!

To Cohort 35 – the next couple years in the QUEST program will be some of the most formative in your life. Take advantage of being surrounded by amazing, motivated, intelligent, and talented individuals. Push each other and enjoy every minute. Welcome!