QUEST Students Innovate Higher Education

In an effort to transform classroom learning, the Smith School and educational psychologist Dr. Sandra Loughlin founded the Innovo Scholars Consulting Program last year. Over the course of a semester, students partner with a faculty member to redesign and reshape the classroom learning experience, and hopefully, increase long-term learning and student satisfaction in the faculty member’s course. Along the way, the Innovo scholars learn the fundamentals of design thinking, educational psychology, and management consulting as they identify and implement their innovations.

Among this elite group of innovators, three QUEST students have endeavored to enhance the QUEST curriculum in the spirit of continuous improvement: Ben Hsieh (Q22), Bobby Fitzgerald (Q21), and Jason Rubin (Q21). Both Ben and Bobby were Innovo Scholars in Fall 2015, while Jason is taking the course this semester.

Ben’s work focused around innovating QUEST’s introductory BMGT/ENES 190H class, particularly looking at redesigning exams and assessments to better assess QUEST skills and not merely regurgitate information about fishbone diagrams and houses of quality. He wanted students to be able to demonstrate mastery of the skills and information Dr. Armstrong teaches in context, as opposed to filling in a fishbone diagram template because a prompt tells you to.

Ben also worked on designing pre- and post-lecture activities for students, so that they could come to class already prepared for the material of the day, and could reinforce their learning after class. This allows Dr. Armstrong to spend more in-class time doing team activities and engaging students in experiential learning rather than lecturing.

Says Ben, “Class time is more important when spent processing and working with information, not acquiring it.”

Bobby’s efforts were more macro, as he took a high level view of the QUEST program to analyze what skills were taught and what skills were actually gained in each of the three core classes, how their curriculums built on each other, and whether any gaps existed between BMGT/ENES 190H, 390H, and 490H. He also gathered and analyzed student feedback on their QUEST experience, satisfaction, and the two cohort model in order to improve student engagement within the program at-large.

Jason’s current focus is on designing a new way to teach the BMGT/ENES 490H course material (i.e. project management, risk management, data analysis), such that students find it beneficial and make stronger connections between the material and their projects. In addition, he is working on redesigning the final exam for 490H to better evaluate students on their knowledge of the key QUEST concepts and how they apply to their projects. The goal is to develop ways to better align course material and student projects, which can result in higher quality projects and increased student learning.

Q19 Alumnus Mark Leybengrub Serves Produce with a Purpose

Hungry Harvest is committed to serving produce with a purpose. The Howard County based produce delivery service buys and sells produce that would otherwise go to waste, whether because of aesthetic flaws or supply chain inefficiencies. For each box of recovered produce they sell, they donate some of their recovery to the hungry; they have currently recovered over 300,000 pounds of produce and donated over 100,000.

Mark Joins the Team

At the forefront of Hungry Harvest’s operation is QUEST Alumnus Mark Leybengrub (Q19). After spending his first post-grad year as a consultant at IBM, he was contacted by longtime friend and Hungry Harvest CEO Evan Lutz. Evan needed help growing the business and was looking for someone to help run the company. While Mark’s dream had long been to go into the corporate consulting world, he had started to feel that the pace of work that he enjoyed and his newly developing career aspirations aligned more closely with charting his own path and figuring things out on his own. While Mark always envisioned a career in consulting, he already had lingering doubts about his place in the corporate world. Evan’s offer proved to be too tempting, as the promise of a faster pace, complete autonomy, and the ability to grow a business from the ground up ultimately led Mark to leave IBM.

“I had a larger entrepreneurial spirit than I thought I did when I first started looking for jobs,” said Mark. “Hungry Harvest was the right move. I enjoy running a company, making business decisions, and the immediate impact of working directly with consumers. I love working with a product that people can review, or my mother can subscribe to, that can affect people on a weekly or biweekly basis. The direct impact was something I was looking for, and Hungry Harvest was the right fit for me.”

Shark Tank

It was after coming on board that Mark learned about an exciting and potentially game changing development in the works: Shark Tank. Before Mark joined the team, Evan had been contacted by one of the show’s producers who said that their viewers would love to see Hungry Harvest and encouraged Evan to apply. In the first round of the Shark Tank application process, there are roughly 45,000 companies under consideration. The initial application is a 50-page, handwritten document to weed out those not committed to the show, followed by a video application about why you want to be on Shark Tank and what it would do for your company.

In June, Evan finally got the call that Hungry Harvest had been chosen and that he would be flown out to Los Angeles for filming. Then, right before Christmas, the producers called again and let them know that they would be airing Hungry Harvest on the show in January. Evan, Mark, and the Hungry Harvest team had 3 weeks to prepare their business for the attention and new customers the episode would generate. They spent 48 hours planning what to do, evaluating the operational risks, and how to capitalize on the attention. It was all hands on deck.

When the show finally aired, Hungry Harvest was thrust into the national spotlight. Evan was able to convince Robert Herjavec, a Canadian businessman, investor, author and television personality, to invest $100,000 for a 10% stake in the business, doubling the $50,000 request that Evan had approached the sharks with.

Mark is enthusiastic about their new business partner. “His brand and name does wonders for our business. Whenever we need help making new connections or creating relationships, we can reach out to him. Robert and his team can connect us and set up relationships we would have never had access to before.”

After the Shark Tank episode, Hungry Harvest went from 400-450 deliveries a weekend to over 1,000 deliveries a weekend. They now have over 1,000 active customers ordering weekly, and a wait list of over 3,500 customers that they cannot deliver to who want Hungry Harvest produce.

QUEST Was Key

Mark claims that when he first started working at Hungry Harvest, he went back and printed out pages from Quality Matters that he thought were relevant to the business. Although he never thought QUEST would provide the guiding principles to his career, he now says that the skills and lessons he learned while in the program are invaluable.

“I believe one of the biggest things that QUEST gives students is the ability to approach most problems in business and make them manageable and digestible. Many of the people I meet in business don’t know how to approach a problem and don’t know first steps to approach and solve an issue. QUEST teaches you those mental models of understanding, digesting, and developing action plans.”

“Whether it is using specific tools such as a fishbone diagram or Dr. Suarez’s systems thinking method or whether you just come at a problem with root cause analysis and problem identification, QUEST helps you think in terms of ‘What is the idealized design we need to get to in order to solve this problem?’ QUEST teaches you how to stay poised, react to different business situations, and especially in 490H, how to conduct yourself with clients or business partners.”

Advice for QUEST Students

“When deciding on a job or career path, startups or corporations, it all depends on the person. If someone enjoys working in a structured environment with a clear career path where they know the exact skills they will need to learn to become successful and the knowledge that there are other people in the company that can guide them and develop them, that’s great, and they will enjoy working in a big professional services firm. However, if you’re an entrepreneur, do not become an “intrapreneur.” Don’t pass up opportunities now that 5, 10 years down the road you may regret passing up. Your first job out of college is not as important as it may seem. Taking risk now is well worth it down the line.”

PwC Case Competition Recap

This year, in the spirit of QUEST, a new case competition has emerged. This past November, QUEST students had the chance to participate in a data analytics case competition, sponsored by PwC. Fitted within an unforgiving 24-hour time period, participants worked on PwC’s “Big Data challenge.” The case entailed consulting for an expanding company as they tried to figure out what different data types they should consider when making their next big transition. Working right through the Mount St. Mary/Terps basketball matchup of the night, QUEST students took to the challenge, starting at 3PM on Friday, November 13th and presenting at 1PM the next day.

A team comprised of current 190H students meeting with their PwC mentor during the kickoff event on Friday.

A team comprised of current 190H students meeting with their PwC mentor during the kickoff event on Friday.

“I thought the competition was a great way to showcase what QUEST students could do in just a short amount of time,” said Michael George of Cohort 23. “I had a chance to look at the presentations that the other teams put together, and I was really amazed at how much we were able to do in under 12 hours. The case competition was just another way to display the human capital that this program has.”

“It was a good opportunity to work on and develop real world, relevant skills, and it was very helpful to receive feedback from mentors at PwC,” said Ben Hsieh of Cohort 22.

The competition finished with various sorts of prizes being awarded, such as the best team name, awarded to the “Databaes,” a play on “big data” and “BAE.” The grand prize of $250 in Amazon gift cards went to Team BYESS, comprised of Ben Hsieh (Q22), Yash Mehta (Q22), Eleanna Makris (Q25), Sanjay Tohan (Q25), and Sam Lewando (Q25) (in case it’s not clear, the pronounciation is (Bee-Yes), and the letters are an acronym for the beginning letters of each member’s name). $50 Chipotle gift cards were also awarded to the second place team, a group of 190H students who represented Cohort 25 well that day.

Winning team BYESS

Winning team BYESS

Second place team with their Chipotle gift cards!

Second place team with their Chipotle gift cards!

All participants left with a $10 gift card just for competing. Although some won bigger than others, at the end of the day, we were all very grateful for the opportunity and time that PwC spent.

“Thanks to QUEST Alumnus Joel Liebman (Q14) and his team at PwC for organizing the case competition. Our students really enjoyed working with and learning from their PwC mentors and judges. It was amazing to see the recommendations they came up with in just under 24 hours,” said Jessica Macklin, QUEST’s Program Coordinator.

PwC judges announcing the winners!

PwC judges announcing the winners!

QUEST Corporate Hosts First Annual Corporate Partners Networking Reception

Last month, QUEST Corporate hosted its first annual Corporate Partners Networking Reception for QUEST students in the Stamp Student Union on September 16th. The reception aimed to give QUEST students an exclusive view of recruiters prior to the fall recruitment rush.

QUEST Corporate Networking ReceptionThe event was a huge success with over 100 students in attendance as well as representatives from twelve companies including Accenture, APT, BD, Bloomberg, Booz Allen Hamilton, Constellation, Dante, Deloitte, Google, PwC, Thales, and Under Armour. Many of the representatives from the companies were QUEST alumni who were excited to be able to network and interact with current students. Many acknowledged that they wish they had had a similar event during their time in the program.

Danny Laurence, a Q19 alumni representing Dante, stated:

“A lot of the sponsors I talked to were not only impressed with the quality of QUEST students, but also the way in which the event was conducted – it’s rare to have access to students who genuinely want to engage in networking. I think that from a student/alumnus perspective, events like these are immensely important: this is where students can hone their soft-skills and give back to the corporate sponsors that help make the program a continuing success.”

Pictured (left to right): Bobby Fitzgerald, Andrea Kyeremeh, Hargun Kalsi, Victoria Zhao, Ilan Gold, Liya Ai, Naomi Lieberman, & David Howarth

Pictured (left to right): QUEST Corporate Committee Members- Bobby Fitzgerald (Q21), Andrea Kyeremeh (Q22), Hargun Kalsi (Q23), Victoria Zhao (Q24), Ilan Gold (Q22), Liya Ai (Q22), Naomi Lieberman (Q22), & David Howarth (Q21)

For QUEST students, the event also provided a unique opportunity to bond with students from other cohorts.

QUEST Corporate is the newest student-led committee in the QUEST program. Q22 students Ilan Gold and Andrea Kyeremeh saw an unmet need to provide more professional development opportunities and events for QUEST students and came up with the idea for QUEST Corporate last spring.

Ilan said, “I decided to form QUEST Corporate after experiencing the ‘back-end’ of QUEST, through the Scoping course [BMGT491]. Like many other students, I felt that QUEST could be doing more to provide professional development opportunities to our students, so I decided to take my knowledge of QUEST’s corporate outreach process and apply it to building new corporate partnerships.”

According to Andrea, the committee “seeks to increase the visibility between students and QUEST corporate sponsors.”

The committee spent the entire summer planning for the networking reception and is currently working to plan more events for the rest of the year.

 

Meet QUEST’s New Graduate Assistant, Emily Kelly!

Hi everyone! My name is Emily Kelly and I am the new Graduate Assistant for QUEST. I’m so excited to be working with the students in this program and the entire QUEST community. I grew up in Naperville, IL, a suburb about 45 minutes away from Chicago. I attended the University of Iowa for my undergrad and majored in Psychology with my main interest being in Educational Psychology. I just graduated in May 2015 so this has been a year full of changes for me!

This fall I will begin the Higher Education M.A. program in the College of Education here at UMD. I moved to D.C. a little less than a week ago and am very excited to start this new chapter of my life. This is my first time being out east and I love it so far, I am looking forward to being a Terp and seeing all that UMD has to offer.

I am extremely eager to meet both the QUEST students and alumni. The whole mission of this program really interests me and I am so fortunate to have the opportunity to work with a driven and intelligent group of people that have such varied interests.

Some fun facts about me: my favorite food is anything with buffalo chicken, but I also put buffalo sauce on just about any food. I studied abroad in Valladolid, Spain for a summer and spent three weeks in Pondicherry, India this past winter working in a school for kids with special needs and their mothers. I am a Harry Potter fanatic; I have read all of the books twice and even took a Harry Potter honors seminar during my undergrad (best class ever). My favorite shows are Scandal and How to Get Away with Murder.  I once was randomly stopped on the street and interviewed about shark attacks in America (that was my first and hopefully last TV appearance). The Chicago Blackhawks are my favorite sports team.

I am looking forward to meeting everyone in the upcoming weeks! Enjoy the rest of your summer!

Sincerely,

Emily

New QUEST Graduate Assistant Emily Kelly on the field at Kinnick Stadium

New QUEST Graduate Assistant Emily Kelly on the field at Kinnick Stadium

 

Alumni Mentoring Program

As you may know, QUEST has recently transferred the alumni-mentoring program to the online site, WiseGuy. WiseGuy is a online tutoring website that was developed by three University of Maryland alumni, including QUEST alumnus Jeremy Loya (Q16). According to the WiseGuy website, the website’s vision is “to create university centric online communities that empower students to build meaningful peer relationships and help each other succeed academically and beyond.” Jeremy Loya, who is one of WiseGuy’s founders and also a QUEST alum, describes the website as a “university focused peer learning platform” that allows on-campus organizations and programs to facilitate their own mentoring and tutoring programs on an online platform.

QUEST has adapted the WiseGuy model to the alumni-mentoring program by allowing alumni to become “WiseGuys.” Each mentor can upload a picture of himself or herself along with a brief personal biography highlighting his or her experiences. In addition, WiseGuy allows the mentors to list a few areas of expertise that they possess and courses that they can help with. Students can then log on to the website, evaluate the available mentors, and schedule an appointment. Since the website is integrated with Google Drive, the video chat is facilitated through Google Hangouts. Contrary to the previous system where students and their mentors would meet in person, the site provides a virtual platform for students to engage with alumni based on their own schedules. Currently, there are over 45 alumni that are signed up on WiseGuy to serve as mentors to current students.

According to Jessica Macklin, the QUEST program’s Program Coordinator, Loya is the person who originally proposed the idea. From there, a survey was disseminated to QUEST students to evaluate their attitudes towards the original format of the mentoring program and to inquire whether students would be interested in transferring to an online platform. Macklin says that students felt that the old mentoring system was not always able to match the right mentor with the right mentee. Even worse, students and mentors would connect once and never hear from each other again. In contrast, switching to a new platform allows students to go through a selection of mentors and decide which mentor(s) would be the best fit for them. Also, since WiseGuys fill out their own availability, scheduling meetings is quick and easy. Loya helped facilitate the process by creating a better experience for all participants, including students, mentors, and coordinators. In this role, he helped participants learn how to sign up, navigate the website, and understand WiseGuy’s benefits and how it can be used.

Overall, the switch to the WiseGuy platform provides a simple way for students to develop their network and for mentors to help multiple students at once. If you’re interested in becoming a mentor or a mentee, just follow this link to the WiseGuy site to get started!

To learn more about how it works, click here!

Help Send QUEST to Silicon Valley

Written by Elijah Biggs

On March 14th, seventeen QUEST students will embark on QUEST’s pilot spring break trip: QUEST to Silicon Valley (QUEST2SV). These students will have the opportunity to learn hands-on about design, innovation, and product and software development processes from firms in the region. QUEST students frequently learn about these principles in the classroom, but this trip will allow students to apply these principles and use tools such as: utilizing the voice of the customer and designing strategies employed to improve design quality.

QUEST2SV will be an enriching opportunity for students and the QUEST community at large. This trip offers students a chance to visit various firms: from fortune 500 companies, like Google, to tech startup companies, like Q16 Jason Gates’ very own Compology. Additionally, students will be able to network with QUEST alumni working in San Francisco and Silicon Valley, develop relationships with firm employees, and return to campus ready to share their stories with members of the QUEST community. Additionally, Linda Rassenti (Q17), one of the QUEST alumni board members, and Manas Kulkarni (Q18) are helping coordinate the cultural events in the San Francisco area.

To help reduce the cost of the trip, and so that QUEST may be able to return to Silicon Valley in years to come, QUEST2SV is seeking donations through University of Maryland’s crowdfunding initiative. In thirty days, QUEST2SV hopes to raise $7,500 to cover 50% of the trip cost.  Any contributions will help make the Silicon Valley experience truly sustainable.

Streamlining the Curriculum Review Process

By Debi Goldschlag

The QUEST program is constantly striving to improve. In light of this, the Curriculum Review Committee (CRC) developed eight learning outcomes to measure how effective our classes are in producing the intended outcomes.  Each semester, members of the CRC evaluate how well the core QUEST courses are achieving these outcomes. The results help the CRC to identify strengths as well as opportunities for improving the program’s curriculum and activities.

 

The current method for performing these evaluations is based on GoogleDocs, which has a number of shortcomings. The current process is cumbersome as an evaluator must find the GoogleDoc for each assessment, complete the same fields multiple times, and sort through which elements to evaluate. The process also does not allow evaluators to see which assignments they need to assess nor does it allow evaluators to go back to a specific assignment and review their assessments. In addition, the current system has limits analysis capabilities and requires frequent reminders to evaluators making it difficult to get assessment data in a timely fashion.

 

The CRC sought a more streamlined and easy-to-use process for capturing these assessments.  Members Dr. Jim Purtilo and Dr. Pam Armstrong have worked together to develop a new learning outcomes assessment system which will be rolled out this semester.  This new online system overcomes the issues of the current process, and allows evaluators to easily see what assignments they need to assess.  With this system, the evaluators can be focused on assessing assignments rather than managing various forms and data entry.  The new system will also make managing the process easier for system administrators.

 

 

Changes to the University

by Janae Savoy

campuspicture

The University of Maryland’s campus will be seeing some exciting changes in the near future! There are new plans to begin (or continue) several different construction projects on campus that will improve on-campus facilities and make the University of Maryland more attractive to top-notch faculty and students from all over the world. Overall, these construction projects will improve the QUALITY of our campus.

Edward St. John Learning & Teaching Center
U of MD - Edward St. John Learning and Teaching Center_Carousel

One of the current construction projects that is going on is the St. John Learning and Teaching Center along Campus Drive across from Hornbake Plaza. With construction that is expected to be completed in December of 2016, this new building will provide classrooms that will service 10,000 students daily and will feature classrooms that facilitate collaborative learning. In addition, programs that focus highly on innovation, including the Teaching and Learning Transformation Center and the Academy for Innovation and Entrepreneurship, will be housed here as well. This building is the first building on campus that will be dedicated solely to classroom space, being able to accommodate upwards of 2,000 students at one time.

Sources:

http://www.diamondbackonline.com/news/campus/article_12b12fc8-ce8b-11e3-b7b8-001a4bcf6878.html

http://www.clarkconstruction.com/our-work/projects/u-md-edward-st-john-learning-teaching-center

 

A. James Clark Hall
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On November 23rd, university officials broke ground on A. James Clark Hall, a new building that will house this university’s Fischell Department of Bioengineering as well as the Center of Excellence in Regulatory Science and Innovation. The 184,000 square foot space will be built behind the Jeong H. Kim Engineering Building where the Paint Branch Parking Lot used to be. With construction beginning in June 2015 and slated to conclude in 2017, the building will have a lecture hall, six classrooms, labs, offices, and underground laboratories that will facilitate sophisticated studies that can be difficult to carry out above ground.

 

Sources:

http://www.diamondbackonline.com/news/article_7250ccbe-1365-11e2-9312-0019bb30f31a.html

http://www.clarkconstruction.com/our-work/projects/university-maryland-james-clark-school-engineering

http://www.diamondbackonline.com/news/article_67c38820-7373-11e4-b07c-074c9c15615d.html

 

Purple Line
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The Purple Line is light rail line sponsored by the Maryland Transportation Administration that will run from Bethesda to New Carrollton, directly through the University of Maryland campus. The construction is projected to last from 2015 to 2020. According to the project’s website, the project will benefit the community economically and will allow for more efficient east-west travel. Once construction is completed, Campus Drive will be a one-way road, with light rail tracks running on both sides of the street. The proposed stops near campus are by the Stamp Student Union, the College Park Metro station, Adelphi Road and the new East Campus developments that will be built in the coming years.

 

Sources:

http://www.diamondbackonline.com/news/campus/article_0e72b78a-a4ea-11e3-8504-001a4bcf6878.html

http://www.purplelinemd.com/en/

 

Proposed Cole Field House Changes
Maryland-New-Cole-Field-House-Indoor-Practice-Facility

Plans are currently in the works to transform the historic Cole Field House into a state of the art $155 million dollar facility. Currently, construction is projected to begin in December 2015 and be completed by June 2018. The new facility will be comprised of three main parts: a new practice facility for the football team, a location for the Academy for Innovation and Entrepreneurship, and the Center for Sports Medicine that will partner with the University of Maryland Medical School in Baltimore. These renovations would result in the loss of 700-800 parking spaces in Lot 1 and could result in the potential displacement of several on campus groups and events, which could be quite inconvenient for students. However, the renovations will not increase student fees and will see an increase in recruiting for the football team.

 

Sources:

http://www.diamondbackonline.com/news/article_396492a6-74fb-11e4-9f0f-ab9af1d5290c.html

http://www.diamondbackonline.com/sports/article_31171c1a-7049-11e4-8e29-ff55c99e548d.html